Frequently Asked Questions
Everything you need to know about shopping with Cullen Wayne
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 21 business days.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
Cullen Wayne accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How do I make changes to an order I already placed?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement if you need to modify your shipping address or cancel an item.